Finding the right insurance policy for your business is a crucial aspect of being a successful entrepreneur. We are proud to insure a variety of businesses, large and small, from artists’ studios to contractors, manufacturers, restaurants, retailers, and professionals of all stripes. We’re careful, of course, but we’re also creative – we know that not every business fits into a box, and we’re here to work with you to help manage the risks you face.
Physical Property
You know that your location, stock, equipment, tools & machinery are essential to your business. What we’re here to help with is making sure you know how your property is exposed, what you can do to help mitigate against and minimize losses, and what insurance is available to remove the risk to your business.
Commercial Liability
The responsibility you have for the premises you occupy creates a significant exposure to loss for most businesses. All businesses, even those without a physical premises, are liable for the harm that their negligence could cause others. Regardless of what you do, determining the kind and amount of liability insurance your business requires is a vital part of your risk management. We’re here to help.
Business Interruption
Our greatest concern in the event of a loss is to help you get your business up and running again. However, the cost of your downtime could be significant and long lasting, from lost sales to lost customers to damage to your reputation. We can help you identify solutions that will help your business survive a loss, which can sometimes affect you long after your doors reopen.
Your Reputation
The circumstances surrounding a loss can negatively impact your reputation, particularly in a small community such as ours. Human resource challenges, the inability to live up to community commitments, and difficulty maintaining top-of-mind brand awareness are all exposures you face during a prolonged closure. Your insurance can help with the costs of maintaining the value of your brand until your business is back to normal.
Cyber Security
If your business collects or retains the personal information of your client or customers, you are likely exposed to the possibility of a cyber security loss. While healthcare and financial services are still the industries most affected by cyber-attacks, as of 2016 almost 75% of Canadian business reported some form of cyber-attack, with 60% of ransomware attacks demanding over $1,000. This emerging threat can affect all of our businesses in one way or another, and likely in ways that we’ve never considered. The costs of remediating or reassembling lost data, of unlocking systems, and of notifying and compensating your clients are all insurable.
Claims Service
Our first crash course in claims came three months after we started, when a Tornado in 1985 caused $3,000,000 of losses in a matter of hours. The lessons we learned handling that catastrophic situation have stayed with us, and we have been committed ever since to providing exceptional claims service. We are proud to still insure many of the victims of that disaster.
Bad things happen, and we’ve had our fair share - as a company, we’ve been involved in thousands of claims. While losses are not good for our bottom line, they have given us the experience to know how to navigate a claim on your behalf. We know how to help.
