Devonleigh Homes understands that your relationship with your homebuilder doesn’t stop when you receive the keys to your dream home: You need to know that your builder will provide consistent and unsurpassed customer service throughout the buying process and after you take possession.
Since its inception in 1996, Devonleigh Homes has prided itself on its exemplary customer service record, which is available on the Tarion website. This family-owned and operated company was honoured to be chosen as one of five finalists for a Tarion Award of Excellence in the Large Volume Category.
Devonleigh Homes has a strong reputation among its professional contractors, real estate representatives, homebuyers and in the industry as a whole for providing exceptional customer service; many buyers are repeat purchasers and referrals from other satisfied homeowners.
However, building homes is a complicated process, involving many different professionals and products, and despite our very best efforts, your new home may require attention even after you have moved in to make sure everything is perfect.
Your Tarion Warranty booklet has all of the forms necessary to activate any necessary service or repair. These forms are the fastest and most efficient way to put us to work resolving your concern. In order to ensure that you are fully covered by the terms of your Tarion Warranty, it is vital that any communication of this nature be made directly to our Customer Service department.
Once you have communicated your concern, Devonleigh Homes will use its expertise to determine the most efficient way to address it. In most cases, one of our skilled professionals will be scheduled at your convenience to complete any necessary work to your satisfaction.
Because Devonleigh Homes’ staff and contractors subscribe and adhere to the company’s commitment to providing a superior homebuying experience, you can be confident knowing that your needs and concerns will always be addressed with the utmost professionalism.
